(c) If the customer is not a previously authorized buyer, the customer must use a valid credit card to order the original subscription. The fee will be charged to the customer`s credit card for each renewal period on the first business day of the renewal period. Customer`s credit card will be charged in advance for each billing period during the term of this Agreement for the use of the Cloud Service, unless Customer cancels its subscription as specified above. When a customer wants to implement a specific SAP CP use case, they typically contact the SAP Account Manager (EA), discuss the required SAP CP services, advertisements/discounts, and then sign a contract for a set period of time (typically 1-3 years). At the beginning of the contract, SAP CP services are provided on the customer`s SAP CP global account. It is important to note that only a few services can be subscribed based on user metrics or resource metrics. For example, the portal service may be based on the number of visits to the site or user metrics. Resource-based metrics are more common when it comes to dealing with a large number of users, for example, providers accessing a portal to interact with your organization. Sometimes it may not be possible to predict how many resources will be needed for a period of 3 years in advance. Customers can view resource consumption (monthly) in their own SAP CP account.
If resource usage is exceeded due to changing circumstances, they contact their SAP AE and specify an additional order. At the end of the subscription period, contracts can be extended. 3. SAP Notification will notify Customer of the renewal date of the Agreement at least thirty-seven (37) days prior to the expiration of the original term and any renewal period of the Paid Subscription, and Customer may elect to terminate the Agreement and terminate the Subscription from the End of the Original Term or a Renewal Period using the Contact SAP link in SAP Storage for at least thirty (30) days. Notified. before the end of the current mandate. SAP may choose not to renew the Paid Subscription as of the end of the Initial Term or any renewal period by notifying Customer of a period of fourteen (14) days. A RISE contract with SAP includes software, infrastructure as a service (IaaS), and certain cloud-managed services (CMS). This does not include certain cloud-based managed services or application-based managed services that the customer must provide themselves or enter into a contract with a managed service provider.
Some large customers prefer to outsource all their hosting and service requirements directly to providers to perform contract consolidations. In some cases, these contracts are 10 times larger than the SAP contract, so customers could lose influence with these suppliers by consolidating some of their requirements on SAP paper. RISE with SAP is very beneficial if you are looking for a single contract and a set of SLAs. The second is the version of SAP you are running. If you`re using the latest version of S/4HANA on Google Cloud Platform, RISE with SAP is incremental for your business. If, on the other hand, you are in SAP ECC 6.0 EhP4, you can bundle 15 years of innovation into the RISE contract. The question arises as to whether retaining suppliers across the stack is an issue for customers – currently, they can bypass contracts when they switch to different suppliers. This can be mitigated in part by SAP allowing changes to the underlying vendor. Documents are unique objects that are processed by the cloud service during a contract year. For SAP Enterprise Contract Assembly, this includes the source document and/or a later version of the same document. In short – a mid-sized company stuck on ECC 6.0 with a stack of products on the shelf, then RISE with SAP is a slam dunk.
If you`re part of SAP`s Strategic Customer Program or Platinum Account Program and you`re running S/4HANA on Azure with a recently renegotiated contract, it`s much more nuanced. It`s not yet clear what the new consumption-based licensing model will bring to SAP Cloud Platform? Here is an FAQ document that will give you answers to most aspects around the new model. First, SAP strives to augment contracts from a single source and transfer sales to other vendors in order to control the conversation with customers. SAP Enterprise Contract Assembly is a solution that enables legal professionals to manage clauses and templates for creating contracts or other legal content. It integrates seamlessly with SAP S/4HANA for Enterprise Contract Management and enables the automatic compilation of legal documents based on approved clauses and templates. .